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Frequently Asked Questions

Quick answers to common questions

Go to the Social Accounts page from your dashboard and click "Connect Account". You'll be redirected to authenticate with the social platform using OAuth. Once authorized, your account will be linked securely.

Yes! When creating a post, you can select multiple social accounts. The post will be published to all selected platforms at the scheduled time.

Our AI uses advanced language models to generate engaging social media content based on your prompts. Simply describe what you want to post about, and the AI will create compelling copy for you. You can edit and refine the generated content before scheduling.

PostSchedular supports multiple languages including English, Spanish, French, Hindi, and Arabic. You can create content in one language and automatically translate it to others using our AI translation feature.

Go to the Billing page from your dashboard and click "Upgrade Plan". Select your new plan and confirm. Changes take effect immediately, and billing is prorated.

If a post fails to publish (due to network issues, expired tokens, etc.), you'll receive an email notification. The system will automatically retry up to 3 times. You can also manually retry from the Posts page.

Yes! Plans that include analytics export allow you to download your performance data as CSV files. Go to the Analytics page and click "Export" to download your data.

Absolutely. We use bank-level encryption (AES-256) for all data at rest and TLS for data in transit. OAuth tokens are encrypted before storage. We never store your social media passwords.

Yes, you can cancel your subscription at any time from the Billing page. Your account will remain active until the end of your current billing period.

We offer a 14-day money-back guarantee. If you're not satisfied within the first 14 days, contact support for a full refund.

Still have questions? Contact our support team